Payment methods
Methodofpurchase
- The Customer can only purchase the products present in the electronic catalog of PETRALIA PISTACCHI SOC. COOP. To R.L. when placing the order and viewable online at the address (URL) www.petraliapistacchi.com., as described in the relevant information sheets. It is understood that the image accompanying the descriptive sheet of a product may not be perfectly representative of its characteristics but may differ in colour, size, accessory products present in the figure.
- The correct receipt of the order is confirmed by PETRALIA PISTACCHI SOC. COOP. To R.L., through a response via e-mail, sent to the e-mail address communicated by the Customer. This confirmation message will contain the Date and Time of execution of the order and a "Customer Order Number", to be used in any further communication with PETRALIA PISTACCHI SOC. COOP. To R.L.. The message presents all the data entered by the Customer who undertakes to verify its correctness and promptly communicate any corrections, according to the methods described in this document.
- In case of non-acceptance of the order, PETRALIA PISTACCHI SOC. COOP. To R.L. guarantees timely communication to the Customer.
Paymentmethods
- Credit card (Convenient and secure means) – Our servers are protected by the SSL protocol and accurate encryption. At the time of payment you will be automatically connected to an interface and your data will be managed directly by the bank, PETRALIA PISTACCHI SOC. COOP. To R.L. he will never know about it. All this to guarantee the maximum security and privacy of our customers.
-
In case of cancellation of the order, either by the Customer or in the case of non-acceptance of the same by PETRALIA PISTACCHI SOC. COOP. R.L. will be asked at the same time by the company itself to cancel the transaction and release the committed amount. The release times, for some types of cards, depend exclusively on the banking system and can extend up to their natural expiry (24th day from the authorization date). Once the transaction has been canceled, under no circumstances will PETRALIA PISTACCHI SOC. COOP. To R.L. may be held liable for any damages, direct or indirect, caused by delay in the failure to release the committed amount by the banking system.
- PETRALIA PISTACCHI SOC. COOP. A R.L. reserves the right to request from the Customer additional information (e.g. landline telephone number) or to send a copy of documents proving ownership of the Card used. In the absence of the required documentation, PETRALIA PISTACCHI SOC. COOP. To R.L. reserves the right not to accept the order.
- At no time during the purchase procedure PETRALIA PISTACCHI SOC. COOP. A R.L. is able to know the information relating to the buyer's credit card, transmitted via a secure connection directly to the website of the banking institution that manages the transaction. No computer archive of PETRALIA PISTACCHI SOC. COOP. A R.L. will retain such data. Under no circumstances will PETRALIA PISTACCHI SOC. COOP. To R.L. can therefore be held responsible for any fraudulent and improper use of credit cards by third parties, when paying for products purchased on PETRALIA PISTACCHI SOC. COOP. To R.L.
Mark
In case of purchase by cash on delivery, payment must be made exclusively with cash or by banker's check made payable to the courier who will make the delivery. Nothing more than what is indicated at the time of the order will be due by the Customer.
For orders coming from abroad with an amount exceeding 250.00 euros and for those coming from Italy with an amount exceeding 500.00 euros, it is not possible to accept cash on delivery as a payment method.
Advance Bank Transfer
In case of payment by advance bank transfer, the amount ordered by the Customer will be kept busy until receipt of proof of the bank transfer, to be sent to PETRALIA PISTACCHI SOC. COOP. To R.L. (via fax or e-mail) no later than 3 working days from the date of acceptance of the order. The order will be sent only when the sum due is actually credited to the current account of PETRALIA PISTACCHI SOC. COOP. To R.L. which must take place within 7 working days from the date of acceptance of the order. Once these deadlines have passed, the order will be considered automatically cancelled.
The reason for the bank transfer must include:
– the order reference number;
– the date the order was placed;
– name and surname of the order holder.
Make the bank transfer to: PETRALIA PISTACCHI SOC. COOP. To R.L.
BPM BANK
(IBAN) IT 68 P 05034 83890 000000003644
(SWIFT CODE) BAPPIT21O41
Professionals/businesses who require an invoice are asked to request it at the time of ordering, communicating their VAT number.
Prices
- Unless otherwise indicated in writing, all prices indicated for the products are "VAT included" and expressed in Euros. VAT will be added to the shipping costs. The validity of the prices indicated is always and only that indicated by the procedure (quote or cart) at the moment of forwarding the order to the Supplier. The prices of some or all products may in fact vary several times in the same day without the need for any notice.
